The impact of e-commerce on the evolution of Express Deliveries
The impact of e-commerce on the evolution of Express Deliveries
2 February 2024 - by: Dorina Lisnic

The impact of e-commerce on the evolution of Express Deliveries

The rise of e-commerce has significantly increased the demand for express deliveries, making it a key component for the success of this ever-growing sector. This article explores how the dynamic landscape of express deliveries is shaping the future of e-commerce and its impact on global logistics in the coming years

The impact of e-commerce on the evolution of Express Deliveries

Origins of Express Service
The evolution of express delivery services is a story of adaptation and innovation to the changing needs of trade and communication. This service's history evolved with the revolutionary introduction of railways in the 19th century, followed by the emergence of express postal services designed to accelerate the transfer of correspondence and parcels. The advent of commercial air transport marked another turning point, enabling extremely fast deliveries on a global scale and laying the groundwork for the emergence of specialized express courier companies in the late 20th century. Thanks to technological innovation and globalization, these companies have defined the modern landscape of express transport.

The Impact of E-commerce on the Evolution of Express Deliveries
Today, the core of e-commerce success largely lies in the ability to guarantee fast and reliable deliveries, an aspect that has made express shipments a fundamental pillar for this expanding sector. In a digital age where immediate gratification has become the norm, consumers expect not only a wide range of online purchasing options but also short and precise delivery times. Express transport, with its "next day" or "same day" delivery solutions, meets this need, providing a service that goes beyond mere purchasing to enhance the customer experience with convenience and efficiency.

This ability to provide fast and flexible logistics translates into a significant competitive advantage for e-commerce platforms, positively influencing customer satisfaction and loyalty. Moreover, the traceability and reliability offered by express transport services help build trust in the online purchasing process, mitigating concerns related to potential delays or delivery issues.

The explosion of Express Deliveries: a new era for e-commerce from 2020
According to a study on last-mile deliveries, data highlights significant growth in the sector thanks to the advent of e-commerce, with notable variations between different regions and over time.
In the United States, characterized by greater openness to online shopping, there was a 32% increase in 2020, followed by a slowdown to 18% in 2021 and a stabilization at 12% in the subsequent year.
In China, the sector has shown steady growth, with annual increase rates consistently above 10%: an increase of 20% in 2020 and 19% in 2021.
Europe experienced overall growth, although with significant variations between different countries. The United Kingdom, for example, saw an exceptional expansion of 45.5% in 2020, which reduced to 21% in 2021, while France showed more moderate growth, with an increase of 10% in 2020 and 9% in 2021.
Italy diverged from the general trend, with a modest increase of 4% in 2020, partly attributable to a decline in the services sector, but then recorded a significant increase of 23% in 2021 and an estimated growth of 14% in 2022.

The B2B market has also shown a robust growth trend over the years. Future forecasts continue to indicate positive growth for the B2B sector, with technological innovation and digital transformation remaining key factors. In 2020, the value of the global B2B transport market was set at $6.64 trillion, and this number is expected to increase further according to an annual growth rate of 18.7% by 2028.

[Source:Consegne ultimo miglio: redditività cercasi - Logistica (]

Towards new horizons: the growth projection of the Express Delivery market in Europe
Looking to the future, the outlook for express deliveries in Europe is extremely promising, outlining a significant growth path in the coming years. With a market expansion projection of $15.28 billion USD from 2023 to 2028, a vigorous annual compound growth rate of 4.61% is expected. These data reflect not only the growing demand for rapid delivery services due to the rise of e-commerce and changing consumer expectations but also the continuous adaptation and innovation by express delivery companies.

This upward trajectory underscores the strategic importance of the sector in facilitating e-commerce and meeting the needs of an increasingly dynamic and interconnected market, anticipating a future where speed, efficiency, and reliability of deliveries will become increasingly critical factors for success in the global commercial landscape.

[Source:Express Delivery Market in Europe Set to Grow, Influenced by E-commerce Expansion and Cross-Border Trade (]

In an era where the speed of deliveries can define a company's success, choosing the right partner for transport services is crucial. DACHSER & FERCAM Italy, with its proven experience, represents the ideal choice to navigate safely in this rapidly evolving landscape. Choose our Express Service for fast and secure deliveries of medium and small-sized envelopes and packages.