Information Technology

IT Solutions

Information Technology: a competitive edge
FERCAM has a well-developed and innovative Information Technology department which keeps up with technological developments in the field and directly implements applications. This enables us to offer a timely, cutting-edge service and the guarantee of absolute quality. Thanks to our state-of-the-art technology infrastructure and specialised management software for each business, we offer a reliable and secure service that enables us to track goods at all stages of the Supply Chain, from the point of collection to delivery to the end customer.

In-house development

Internal development groups enable us to provide vertical application support services capable of addressing the needs of each specific customer. With one simple login, one of our most important proprietary platforms dedicated to our customers, the B2B portal, provides access to all the Fercam applications for interactively managing all activities with Fercam, including tracking, billing, self-labelling of packages, collection management and much more.

Monitoring systems

Our systems for the continuous monitoring of supply chain events, integrated with multi-channel detection and notification systems, ensure full visibility and control of service status at all times.

The advanced Track & Trace system for the monitoring of goods provides online information and POD (Proof of Delivery) functionality via the FERCAM Mobile app. Our drivers are provided with dedicated devices that use the FERCAM Mobile application and which, when connected to our management systems, enable operators to manage all orders, deliveries and collections. Automatic proofs of delivery (PODs) are thus made available and immediately sent to our customers.

EDI (Electronic Data Interchange)

EDI enables Customers to connect with FERCAM in a simple, secure and safe manner for the automated exchange of information and documents. Thanks to many years of experience in using EDI technology and our own specialist staff, FERCAM is now connected daily with more than 500 transport services customers and processes more than 100,000 electronic transactions every day. In 2017 alone, 93 new customers were integrated via EDI.
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